Relationship
Management
Our targeted supplier health check diagnostic optimises key relationships
resulting in improved outcomes for all parties.
Targeted supplier health check diagnostic
At Accelerate Procurement, we help organisations build and sustain high performing relationships with both internal stakeholders and external suppliers.
Whether you’re facing supplier risk, compliance challenges, or fragmented internal alignment, our Relationship Management service ensures procurement is positioned as a trusted partner across your organisation and supply base.
Our approach goes beyond governance frameworks or performance metrics. We focus on the people at the heart of procurement, nurturing relationships that drive collaboration, unlock innovation, and deliver commercial value over the long-term.
Why relationship management matters
Modern procurement is no longer just about cost, it’s about building relationships that contribute to resilience, sustainability, and growth. Yet many organisations struggle to manage key suppliers effectively, or to gain internal buy-in for procurement-led initiatives.
Strong relationship management allows you to:
Mitigate supplier and operational risk
Drive innovation through supplier collaboration & Improve contract performance and compliance
Enhance internal alignment and cross-functional working
Ensure suppliers support your ESG and commercial goals
Our methodology also ensures that the supplier is appropriately structured to access and deliver significant and sustained outcomes e.g. innovation, revenue growth, cost, and risk.
Relationship management: how we can help
We work closely with procurement teams, business leaders, and suppliers to design and embed relationship management practices that are practical, measurable, and enduring.
Supplier Relationship Management (SRM)
We help you identify which suppliers matter most and build a tiered SRM model that reflects your business priorities. This includes defining roles and responsibilities, performance management frameworks, governance structures, and collaboration strategies.
We also facilitate supplier reviews, scorecards, and strategic workshops to drive continuous improvement and open dialogue with your suppliers.
Internal stakeholder engagement
Procurement success depends on strong internal relationships. We support teams to better engage with Finance, Operations, Legal, and other key functions, building trust, clarifying roles, and improving communication to ensure procurement is embedded in strategic decision making.
Governance and process design
We help establish the right policies, KPIs, and reporting mechanisms to support relationship management whether that’s through formal contract management processes or more collaborative approaches.
Capability building
We train and coach your teams in relationship management best practices, from negotiation skills and supplier development to cross-functional collaboration and influencing without authority.
How we build better relationships
Our approach is simple but holistic, grounded in operational reality and delivered by people that have lived and breathed these key relationships (from both sides) over many years.
At the heart of our approach is a 4 pillar supplier healthcare diagnostic that assesses the current operational, commercial, culture and capabilities of both parties to provide areas of improvement that results in our clients and suppliers building more meaningful partnerships.
Operational
Commercial
Culture
Capabilities
Our methodology also ensures that the supplier is appropriately structured to access and deliver significant and sustained outcomes e.g. innovation, revenue growth, cost, and risk.
We have created a ‘lite’ version of our supplier relationship diagnostic tool to let you perform your own high level assessment of the health of your supplier relationships.
We selected 50 representative questions from the full question set across the four pillars; operational, commercial, culture and capabilities. Click on the button below, answer the questions by selecting a response from a dropdown list and the inbuilt algorithms will assess your responses and present you with a RAG (Red, Amber, Green) rating for each pillar. We recommend you answer the questions honestly to highlight areas for improvement and identify serious issues that need to be addressed.
Why choose Accelerate Procurement?
We don’t just create relationship management models. We help you bring them to life, embedding the behaviours, skills, and structures needed to make them work.
Deep expertise in SRM and internal stakeholder engagement
Tailored, business-first approach, not a one-size-fits-all framework
Practical delivery with a focus on people, not just process
Long term mindset: we build internal capability for lasting impact
Proven success across both private and public sector organisations
Ready to strengthen your procurement relationships?
Get in touch today to see how we can transform your supplier and stakeholder relationships into a source of competitive advantage.