Our supplier relationship diagnostic tool

Strategic relationships and partnerships are critical to every organisation and can deliver incredible results – superior operational performance, supply chain assurance, innovation, faster time to market, product quality and improved financial performance. But every relationship requires effort, and it’s easy to lose sight of the multiple elements that must combine in order  to drive success. Over time many relationships end up with both parties frustrated – and that translates into inefficiencies, lost value, and in some cases dispute, conflict and exit.

Even with the best of intentions it can be difficult to form strong strategic relationships, but Accelerate can help.

Accelerate offers a simple but holistic approach, grounded in operational reality and delivered by procurement professionals who have lived and breathed these key relationships (from both sides) over many years. We work jointly with the customer and supplier/service provider, through a combination of interviews, workshops and an online diagnostic tool, to develop a tailor-made roadmap for improvement and evolution.

Introducing our supplier relationship diagnostic tool

Accelerate’s proprietary diagnostic approach is designed to independently and objectively assess the health of a strategic relationship, and define a jointly agreed target state for the relationship that will deliver the required outcomes. We will also identify practical and effective improvements to deliver those target outcomes, as well as a delivery framework to get there.

We are pleased to announce that we have now created a free ‘lite’ version of our supplier relationship diagnostic tool to let you perform your own high level assessment of the health of your supplier relationships.

We selected 50 representative questions from the full question set across the four pillars; operational, commercial, culture and capabilities. Once you access our free supplier relationship diagnostic tool, you will be asked to answer the questions by selecting a response from a dropdown list. The inbuilt algorithms will then assess your responses and present you with a RAG (Red, Amber, Green) rating for each pillar, where green means the relationship is healthy, red means there are some serious issues to address and amber means there are less serious issues

We recommend you answer the questions honestly to highlight areas for improvement and identify serious issues that need to be addressed.

Our diagnostic tool is free and you can use it an unlimited number of times. This app is designed to give you an instant readout of the general health of a supplier relationship.

You can access our supplier relationship diagnostic tool here.


For a more in depth analysis, or support to resolve any identified issues, please contact Accelerate Procurement. We are a team of Procurement professionals with an innovative outlook and a passion for building and maintaining healthy relationships. You’ll enjoy working with us!

Find out more about our relationship management service here.

If you’re ready to take your business to the next level, get in touch with Accelerate today for a friendly chat.